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Privacy Policy

Effective Date: 2025
Last Updated: 2025

The Axis Code (“The Axis Code,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with our services, or communicate with us—including by SMS text message.

1) Information We Collect

Information you provide to us

Contact details (name, email address, phone number)
Company details (business name, role/title, company size)
Inquiry details (your message, goals, challenges, and service interests)
Subscription information (newsletter signups)
Any information you submit through forms, scheduling links, or client intake

Information collected automatically

Device and browser information (IP address, browser type, device identifiers)
Usage data (pages viewed, time spent, clicks, referring URLs)
Cookies and similar tracking technologies (see Section 6)

Client/Business Services data
If you become a client, we may collect additional information necessary to deliver coaching, consulting, or training services (e.g., project details, KPIs, operational documentation) as agreed in your engagement terms.

2) How We Use Your Information

We use information to:

Respond to inquiries and provide requested information
Deliver services and manage client relationships
Schedule calls, sessions, or trainings
Send administrative messages (service updates, confirmations, reminders)
Send newsletters or insights if you subscribe (you can unsubscribe anytime)
Improve our website, content, and user experience
Protect against fraud, abuse, or security threats
Comply with legal obligations and enforce agreements

3) SMS/Text Communications & Data Use

SMS Program Overview

The Axis Code offers SMS communications related to business inquiries, consulting services, and scheduling.

Opt-In Method

Users opt in by entering their mobile phone number on the contact form located at:

https://www.theaxiscode.com/

and by actively checking the SMS consent checkbox before submitting the form.

Messaging Terms

By opting in to receive SMS messages from The Axis Code, you agree to receive recurring text messages related to scheduling, service communications, and updates you request. We do not sell or share your SMS opt-in information for third-party marketing.

Message Frequency

Message frequency varies depending on your engagement and service interaction.

Opt-Out Instructions

You may opt out at any time by replying STOP to any message received. After sending STOP, you will receive one confirmation message and no further SMS messages will be sent unless you re-subscribe.

For assistance, reply HELP or contact us directly at:

info@theaxiscode.com

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

4) How We Share Information

We may share information with:

Service providers that help us operate (e.g., hosting, analytics, email delivery, scheduling, CRM, payments, communications/SMS providers)
Professional advisors (e.g., legal, accounting) as needed
Legal and safety purposes (to comply with law, respond to lawful requests, protect rights/safety, or prevent fraud)

We do not sell your personal information.
We do not share SMS opt-in consent with third parties for their marketing.

5) Data Retention

We retain personal information only as long as necessary to:

Provide services and support
Maintain business records
Comply with legal obligations
Resolve disputes and enforce agreements

Retention periods vary by the type of information and the purpose for which it was collected.

6) Cookies and Analytics

We may use cookies, pixels, and analytics tools to understand website usage and improve performance. These technologies may collect information such as pages visited, time on site, and interactions.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

7) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8) Your Choices and Rights

Depending on your location, you may have rights to:

Access or request a copy of your information
Correct inaccurate information
Request deletion of certain information
Object to or restrict certain processing
Withdraw consent (including SMS and marketing email)

To exercise these rights, contact us using Section 11.

Email marketing: You can unsubscribe at any time using the link in our emails.

9) Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child provided us information, contact us and we will take appropriate steps to delete it.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date indicates when changes were made. Your continued use of the website after changes become effective constitutes acceptance of the updated policy.

11) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

The Axis Code
Email: info@theaxiscode.com
Phone: 337.761.0879
Service Area: Louisiana | Serving organizations nationwide